I brought a 2011 Chrysler Town And Country Van from Mr. Rufus Green.
Mr Rufus was a very excellent sale person and met every need that me & my family wanted.
I just wanted to let everyone know if you want AAA+ Customer Service, Excellent Sales Person, Professional, his friendliness is outstanding. Rufus Green is the one to see.
The whole staff is just so remarkable and I will be buying from CBS Quality Cars and Referring Everyone to them.
By way Thanks Again Rufus Green for my New Beautiful Van
Tammy B & Family
Tammy B
2011
Chrysler
Town & Country
I recently purchased and inquired about some parts for my 1999 Mitsubishi Galant and was helped by Tray from the parts department. He really went above and beyond in answering my questions and helping me find the parts I needed. I’ve worked a lot in the customer service field throughout my career and wanted to take a moment to let you know that I appreciate the job he’s doing.
Vincent Nastasi.
Analyst, IT - Windows Network Services
Duke Clinical Research Institute
Just bought out 7th car from these folks. They have always treated us very well. Many thanks to Scott and Tim.
Skip Burger
2010
Honda
CR-V
I would like to on the behalf of my lovely wife and myself take this time to formally thank you for all you've done for us concerning our recent purchase of the 05 BMW 745 Li. It's not very often that you do business with men of integrity and sound character. Thank you for analyzing the situation thoroughly and making sound judgement as it concerned us. We were pleased with your warm demeanor and calmness and the way in which you treated us with such respect. Thank you for going above and beyond the call of duty to see that your customers were happy and satisfied with the conditions as it concerned the oil leaks, etc. We have spoken to several of our friends and family about the way you treated us and the situation, and for these things we are both thankful and grateful. It goes without saying that we will be both willing and most of all honored doing business with you in the future. Once again we thank you wholeheartedly. God Bless. The Owens Family
Robert Owens
2005
BMW
745
Hi Ed,
Thank you so much for everything you and the service department did to correct the issue in the car with the tire service light. You guys went up, over and beyond to make sure I was happy and the car was in working perfect condition.
I surely appreciated it.
Thanks again!
Vickie Yarborough
Vickie Yarborough
2009
Lexus
ES 350
Service Excellence Mr. Andres. I'm not exactly sure who should be receiving this email. I selected you from the list because of your title (not knowing exactly what it is). Nevertheless, my husband and I would like to give gratitude and appreciation where and to whom it's due. My husband and I purchased our show room 2000 Mitsubishi Montero Sport at your Durham-Chapel Hill location (brand spanking new). Scheduled maintenance done there. Dealership moved/closed. Then to Elkins, again scheduled maintenance done there. Then on Hillsborough Rd. Now CBS Motors on S. Miami Blvd. Herb Peters is an AWESOME technician. My husband, James, is a diesel mechanic in the US Army but I wouldn't let him work on my truck. Herb has been the ONLY mechanic that has ever performed service maintenance on our vehicle. Wherever Herb went, we followed, lol. There have been times when I've scheduled service for one thing and ended up needing something else. But that's all part of owning any vehicle and scheduling regular maintenance. Again, we commend Herb on his excellent skills. When I scheduled a military oil change for today, I was initially told by Jeff Nease that Herb wouldn't be there because of a scheduled business venture. Hesitant that Herb wouldn't be performing the service, I scheduled it anyway. But as God would have it, Jeff came and told me I didn't have a rear break light. OK. Thinking it was just the bulb, we thought, it turned out to be that I needed a brake light switch (1st time). Herb just happened to come in and (luckily) replaced the switch. He came in the lobby and explained what needed to take place. Oh, I was SOOO happy he was there. I was just unsure who'd I'd been comfortable with enough to perform this service. I called my husband and asked him to come down and he did. He and Herb has a great relationship, mechanic to mechanic (lol). I know Herb has been certified in every area possible as a Mitsubishi mechanic. He is worth every penny and then some. Please try to retain him at any and all costs. HE"S GOOD!!!! I'd recommend anyone to HERB PETERS. I like him and my husband likes him. Please make sure Herb sees this message. He has a talented gift. Way to go, Herb. Sincerely, Belinda and James Brittian
Belinda and James Brittian
2000
Mitsubishi
Montero
I bought a '98 Silverado 4x4 from CBS in '03 i think, and it had like 60,000 miles on it and now it has 327,000, so they do make sure thier used vehicles are in really good shape and mechaincally sound.
Donald Porterfield
1998
Chevrolet
Silverado
I cannot say enough nice things about CBS! We found the van we wanted, called and spoke to Eli, he had it ready to test when my husband arrived. Eli allowed me to take it to my mechanic and had it checked. After doing so I was running late getting back to CBS, I had to be at my daughter's school for an event. My son was asleep in the backseat, I finally arrived frustrated and Eli said just keep it for the day! I almost cried. I couldn't believe how thoughtful a car dealer was being! We don't have the best credit and Clay totally worked with us to make it affordable. They were extremely courteous and professional. We would highly recommend CBS to anyone expecting EXTRAORDINARY from the ordinary car dealership experience! Thank you CBS!
George & Jessica Chapman
2005
Honda
Odyssey
Herb, Mitsibushi Mechanic, did a great job teaching me about what downshifting is in my Mitsubishi outlander. Which is what evidently has been happening the last couple of times when I turn onto this particular stretch of road by my home.
Herb took my Outlander out with me and showed me how the manual shifting through all the gears (1 thru 6th) worked and what each gear sounded like as well. Then he showed me the same gears shifting with the paddles. Then he event related it to the where the tachometer arrow was reading and what the engine is trying to do at each point.
I learned how to get out of using the shifting paddles by putting the manual shift into Neutral and then back into Drive --- resets it and it is back to automatic transmission.
Great lesson! And I was able to intelligently rely this information back to my husband and he understood as well!
CBS ‘s provides wonderful service!
cbrkathy
Mitsubishi
Outlander
Customer service was exceptional. Amado was a gentlemently salesman. Allowed time for taking a looking at and driving. Not pushy. Helpful, dedicated, responsive, informed, friendly.
Anita Lyon
2005
BMW
X5
My over all experience at this dealer ship was great. Mr. Bullock showed interested in everything. Even when things started looking bad Mr. Bullock helped the situation come back on top
Kristina Pierce
2005
Chrysler
PT Cruiser
I had some issues with my vehicle when I first bought it. However, once the company president Steve Smith caught wind of my problems, he took it personally and made sure everything was fixed to my liking. I didn't have to pay for anything, and they even came and picked my vehicle up and gave me something else to drive in the meantime ...until my vehicle was fixed. This was my first experience buying a car from a dealership, and while I wish that I wouldn't have had any issues, if I had to then I am glad I chose CBS. I feel like at any bigger dealership I would not have gotten the one on one treatment that I got from CBS. It's nice to see a company that actually values their customer's input and is willing to change things for the better. Steve seems like he genuinely wants to make your car buying experience as good as possible, and he will go out of his way to make sure it is that way.
Wesley Jordan
2006
Chevrolet
Silverado 1500
I was very happy with the service & interactions with CBS staff. Mauro was great with keeping me informed. Lee (finance) worked with me on getting the monthly payments I wanted. I am very pleased with my overall experience.
This dealership was clean & all staff were friendly even those that weren't helping me. I would highly recommend this dealership to anyone I know looking for a car.
Kisha Johnson
2005
Acura
MDX
We are very glad that we discovered CBS.
Our 2005 Toyota Rav4 needed both repair and painting of a dented fender, and replacement of the front windshield. We had talked to two body shops in Raleigh, but were not impressed with their casual attitude and the lack of a written estimate. My wife drove by CBS on Miami Blvd., noticed that they do body repair, and was impressed with their clean, modern facility.
So she took the car to CBS and they gave her a complete written estimate, then lowered their price after asking her what she was expecting to pay. They scheduled the job to be done a few days later and completed it on schedule. We are extremely pleased with the quality of their work, especially the superb job they did on the fender painting! The new windshield looks great and is completely watertight. In short, CBS did extremely high-quality repair work, at a very reasonable price. We are recommending CBS to family and friends.
We’re spreading the word on you folks – Keep up the great work!
Robert & Sally Sadler
2005
Toyota
Rav4
My Review of CBS Quality Cars Inc:
This was, by far, the easiest car buying experience I have had. All of the staff were friendly and professional. I purchased my car the day CBS Quality Cars purchased the dealership from Morgan Mitsubishi. Even with the "transition",I felt extremely comfortable and well taken care of. My salesperson, Sean Johnson, was new to the dealership, and I was his first sale. He did not pressure me, but instead, was quite attentive, very friendly and professional. I would definitely refer friends and family to CBS Quality Cars!
Employee(s) Dealt With: Sean Johnson
Jennie Logan
2008
Mitsubishi
Endeavor
I have dealt with many car dealers in the past. None can compare to the customer service I received from CBS Quality. Mr. Lopez was very eager to help in any way he could and if he could not answer a question I had, he was immediately on the phone to get the answer. This is my second purchase from CBS and I will buy there again and refer anyone that may be looking a quality used car.
Brantley Holland
2007
GMC
Sierra
Mauro @ CBS Quality Cars has been just an awesome guy to work with while I was shopping for a car for my 16 yr old. He made it a personal mission to help me find just the right car that would be safe since I had a new driver in my family and followed up with me to ensure it met all of our expectations. The car we bought has been fantastic. I have referred all of my friends to him & anyone else I know who needs to deal with a real professional; I will refer to CBS.
Great customer service!! Thanks CBS!!
Amy Peer
2004
Chrysler
PT Cruiser
I found myself in a not so good financial position and had to vacate my 2001 Jaguar was eatting me alive I just wasn't upsidedown-- Only the Lord know's where I was. I praise God for His favor. CBS Quality Cars worked with me and truly helped me get back rightside up and back on my feet again.
Justin, my original sales rep was definitely wonderful and worked with me to make my transition smooth. And although my car needed a few repairs (sometimes happens with used cars) Jeff and the guys at the S. Miami Blvd CBS Repair Center have also been great. They've worked with me over the months to get things up-to-par (my standards).
I often tell folk that the Lord had hidden that little car away just for me, for which I'm so thankful to Him. I guess that I've made a 360 degree turn, because the car that I learned to drive on was a Honda Civic-- Hatchback Style. This car reminds me of that car.
I'm definitely recommending CBS to my friends.
Sincerely,
Lee
Lee Smith
2009
Kia
Rondo
The expierence that I had with CBS Quality Cars was great. The vehicle that I purchased had a few unforeseen errors that was fixed promply and at no cost. Mauro made my vehicle purchasing expierence very pleasurable. I will be telling my friends and family about CBS Quality Cars.
Curtis Mangum
2005
Chevy
Equinox
Had a amazing experience with CBS Quality Cars. Terry Bullock was very helpful, friendly, and professional. They definitely made buying a vehicle easy when I was in a difficult situation. Military friendly for sure! Would highly recommend to anyone.
Ashely Bello
2007
Mazda
3
My experience with CBS and in particular, Mauro and Elijah were great. Every person I came in contact was personable and friendly. Mauro, always reassured me that all would work out and it did. Thanks Guys.......I would definitely recommend you to others......Dawn
Dawn Meacham
2008
Dodge
Avenger
This is a great place to purchase a car. My mother is older and was very nervous and had lots of questions. Her salesperson Terry Bullock was the best! She has worked with Mr. Rufus in the past and has gotten nothing but the up most respect from everyone at CBS!
Keep up the great work!
Virginia Patillo
2003
Cadillac
DeVille
Made my car buying experience very enjoyable. Definatly will return to make future purchaces. (5 Starts on Goggle reviews)
Ken Bass
2006
Chevrolet
Cobalt
This was my best car buying experience ever, I found the car that I wanted for the right price. The car salesman was very courteous, knowledgeable and answered all my questions. I was completely satisfied, and will definitely refer CBS Quality Cars to my friends and family. Thank You Mauro Andres for all your hard work.
Nancy Garcia
2008
Saturn
Aura
Mauro and Chris were great to work with. The first visit set the stage for a good buying experience. I had my own financing and they were great to work with and didn't set a negative tone by me having my own loan. It was the easiest buying experience I have ever had. I have recommended CBS to others! Would buy from them again.
Julia Alden
2003
GMC
Envoy
You guys ROCK!!!! Justin and Amado are awesome! Just bought a car from you on Monday!!! Will definitely be back. Thanks for taking such good care of us! :o)
Elizabeth Phillips Norwood
2005
Lexus
GX 470
It was a real pleasure dealing with everyone at CBS and I would definitely rate the service I received from Eli as excellent. I have already told several co-workers how friendly and helpful everyone there was. So far, I have been very satisfied with the Nissan Frontier.
Brenda Jordan
2008
Nissan
Frontier
Me and my husband have bought 2 cars from CBS and the reason Y we went back the 2nd time was because of Janie, the service she gave us, also she always keeps in contact with myself and my husband!
Candice Copeland-Benfield
2006
Mitsubishi
Endeavor
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
My Review of CBS Quality Cars Inc:
I had a great experience with Kelly, he was very helpful and courteous. I'm so glad I went to CBS quality Cars. Best Dealership in Town. I recomend CBS to all my friend and Family. The finace was also a quick get in and get out kind of deal, Mr. Rufus Greene made it so easy for me. Thank you to all employees that worked with me to get the right car at the right price. I absolutely love it.
Dealer was very friendly and helpful with the purchase of the vehicle. Questions were answered promptly, and there were no grey-areas within the purchase. There are a great selection of vehicles on the lot, and I would recommend this dealer to others in search of a good vehicle.
Marvin Winston
2003
Buick
LeSabre
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
My Review of CBS Quality Cars Inc:
Mauro was a pleaseure to talk to and he was able to direct me and my family in the right direction. Mauro found us a vehicle that meet our every need.WE have four kids! I have since told numerous people about your dealership. My family will be purchasing our next vehicle there soon.
Thanks again for having a staff that makes us feel comfortable in making our big investment decision.
Daniel Drake
Daniel Drake
2001
Chrysler
Town & Country
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
My Review of CBS Quality Cars Inc:
I have been meaning to write a more formal letter of gratitude for the exceptional service Mauro and Gabriel provided me with my purchase of the 2005 Toyota Highlander. This is my first purchase of a vehicle and they were amazing at helping me find exactly what I was looking for. They both went above and beyond what I expected from a dealer, staying after hours, providing me with a ride to the dealer, locating and bringing the car to my location. It was a scary process in the beginning for me, since it was my first time buying a car, but they were very helpful and patient with all of my questions and concerns. Thank you so very much with all you have done for me. It has been 3 weeks since I purchased the vehicle and I am more than satisfied with my new (used) car! Best Wishes! Claudia Salazar.
Claudia Salazar
2005
Toyota
Highlander
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
My Review of CBS Quality Cars Inc:
We found CBS Quality Cars from an internet search of a used 2005 Honda Odyssey. We knew exactly which car we wanted, and did a search of those cars in our area. Our first communications with CBS were via internet, which was quite convenient. We could email basic questions and gather information before even picking up the phone or driving out there.
We are so glad that search took us to CBS. Every CBS employee we worked with or even spoke just a few words with, was friendly and helpful. We got to the dealership rather late in the day, but they never made us feel rushed. We test drove the van, loved it, and did indeed purchase it that very day.
The guys in the service department went "the extra mile" to figure out the cause of some steering wheel shake we were experiencing. They did not stop until they figured it out and fixed it completely. We felt we were in good hands, and trusted them to tell us what was going on.
We highly recommend CBS Quality Cars to those of you looking to purchase a vehicle.
Wesley Lachot
2005
Honda
Odyssey
Employee(s) Dealt With: Amy and Mauro
I did a web search for a Jeep Wrangler. Autotrader.com put me intouch with CBS dealership. Everyone I spoke to (Amy and Maura) were friendly, informed, and professional. The best service of all was the fact they were willing to deliver the vehicle to my front door! How convient for me. All the paper work was completed by way of phone, e-mail, or fax. The entire transaction was completed without me ever seeing the Jeep in person, yet I felt comfortable and confident with the purchase and never felt pressured to buy something I really didn't like or want. The dogs and I are really enjoying the convertible top while riding back and forth to the beach. Thanks, Wanda
Wanda Hollis
2000
Jeep
Wrangler
Mauro,
I did want to let you know how much I appreciate your hard work on my behalf. I was especially thankful that you worked so hard to get me a good rate for my loan. You were pleasant and made the experience painless. Much easier than my previous experience! Good job and thank you . . . I will be recommending you to my friends!
Have a good day!
Susan L. Taylor-Kildow
Supervisor, Clinical Services
Duke Medicine Morrisville
Susan Kildow
2006
Chevrolet
Cobalt